Shut the Supply Down
We isolate the gas at the meter, confirm the smell is fading rather than building, and secure the house before anyone starts tracing lines or touching any appliances or fittings.
Gas Leaks The Gap
The Gap Plumber answers gas leak calls across The Gap and the streets around it, with licensed gasfitting under QBCC No: 15024607, a fixed quote before any work starts, and same-day where we can.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
With a smell of gas, nothing after the first ten minutes counts as much as those minutes themselves. On this page you will find the safe first steps, the common causes, and the way the repair unfolds once a gasfitter arrives.
If You Smell Gas Right Now
Do these things in this order, and none of them involve hunting for the leak:
Leave the house
Everyone out, including pets, and stay out until the all-clear.
Do not flick switches
No lights, no fans, no appliances, and no flames of any kind.
Ring (07) 3523 6428 from outside
The footpath is far enough once you are clear of the smell.
If you can reach the meter safely on the way
, close the valve there. If not, leave it and tell us where the meter sits.
The emergency plumbing guide rounds up the other right-now calls we take, from burst pipes to overflowing toilets.
What Usually Causes the Smell
We work through the possible causes from the simplest to the most serious, and the first two on this list end more calls than everything below them combined:
A stove knob left just on
The simplest cause of all, and the fix is turning it fully off and airing the house.
A pilot that has blown out
Windy weather and old flues do it, and the gas that fed the pilot is what you are smelling.
An aged flexible connector
The braided or copper line behind a stove or heater cracks after many years near a burner.
A corroded joint on the original run
Threaded fittings on a 1960s gas line corrode slowly, and the smell builds the same way.
A worn bayonet or gas point
Years of plugging and unplugging heaters work the seal loose.
What You Can Check Safely
Very little, and that is deliberate. Two things are safe to look at from a distance:
- Whether every stove knob is sitting fully off, by sight, without leaning over the cooktop.
- Whether the smell is stronger inside or out, which is useful to tell us on the phone.
Do not test anything with a match
Do not open cupboards to sniff closer, and do not try soapy water on a fitting. That job belongs to a licensed gasfitter with the line isolated.
Any smell of gas is a call-now job
Ring straight away if you notice a hiss near a line, a pilot that will not stay lit, or a smell that hangs around an appliance hours after it has been switched off.
If the job turns out to be a new bayonet or a heater install rather than a leak, the gas fitting page covers that side of the trade.
Gas Fittings in an Old Valley
An old housing belt
Detached homes from the 1960s and 1970s fill most of this valley, and the gas points, bayonets and connectors fitted when they were built are now decades old.
Cold nights come early
Houses climb the granite and phyllite slopes either side of the valley, and winter nights send families to their gas heaters, which is when a tired connector or a worn valve makes itself known.
Bush-edge blocks
Brisbane City Council's bushfire overlay reaches the streets that back onto Mount Coot-tha and the D'Aguilar bushland, so flues and gas runs on those blocks get a harder look than most.
What We Do on Gas Calls
A gas call runs in a set order, because a safe house comes before any tracing or repairing:
Find the Source
Our The Gap plumber traces the line from the meter to the appliance, checks each fitting and joint along the run, and narrows the smell to one point before opening anything up.
Repair and Test
We replace the part that let go, whether that is a fitting, a valve or a flexible connector, then pressure test the repaired line so the gas reaching every appliance is sealed tight.
Appliances Back On
Once repaired, we relight pilots, confirm burners are running clean, and talk through anything the pressure test flagged, so the kitchen and the heater both work again.
Need a plumber in The Gap?
$0 call-out fees, available 24/7, and same-day where we can.
Why a Fast Response Matters
Gas is the one trade where waiting costs more than money, so speed, licensing and a price on paper are the whole story on these calls:
A small fault hides a bigger one
A smell traced today is a connector swap. The same smell left for a fortnight becomes a corroded run needing replacement along half a wall.
Repairs need the right licence
Gasfitting work sits under our QBCC licence, so the person who finds the fault is licensed to fix it, not just describe it.
You get certainty before we start
Once the fault is traced you get the fixed quote, so the price of making the house safe is on paper before the repair begins.
Our Process on Gas Calls
- 1
Call and tell us
Ring (07) 3523 6428 and tell us what's happening in The Gap. A few quick questions up front means the right parts come on the first visit.
- 2
A flat-rate quote first
You get flat-rate pricing with no hidden fees before any work starts. Approve it and we get going.
- 3
Make safe, then trace
Our plumber closes the meter valve, follows the smell to the joint, connector or appliance that is letting it go, and repairs it under the price you approved.
- 4
Pay on the day or later
Pay by card or EFTPOS on site when the job's done, or ask us about Fix now, pay later.
Why Choose The Gap Plumber
Each of those credentials applies equally to a two-hour gas repair and to rebuilding a drain from scratch, and the number on the first card is what gas work truly depends on.
- $0
- Call-Out Fees
- 24/7
- Available, 7 Days
- 200+
- Five-Star Google Reviews
Zero Call-Out Fees, Any Time
There are no call-out fees for The Gap jobs, and no added charge for nights, weekends or public holidays.
Fix It or It's Free
Every repair sits under our Fix-It-or-It's-Free guarantee (T&Cs apply). If we're late, $100 comes off your bill.
Lifetime Labour Warranty
Each job is done by a licensed plumber under QBCC No: 15024607, and a lifetime labour warranty covers the labour.
Licensed and Insured
Licensed and insured, locally owned and operated, with flat-rate pricing.
Where We Work
We work the valley plus Keperra, Enoggera, Ashgrove, Bardon and Upper Kedron, from the Waterworks Road flats up to the hill streets, and one quick call confirms whether your street is on the run.
Questions From Gas Calls
Call (07) 3523 6428Is a gas smell in a The Gap house always an emergency?
Yes, because any gas smell means everyone leaves and you ring (07) 3523 6428 from the footpath, and that rule holds on every street in The Gap, day or night.
Can I trace a gas leak myself with soapy water at my The Gap home?
No, because we never advise anyone to hunt for a gas leak themselves, so leave the property, ring from outside, and let a licensed gasfitter do the finding and the fixing.
Do older houses in this part of Brisbane carry more gas faults?
They can, because this valley filled with detached homes through the 1960s and 1970s, and the connectors, bayonets and threaded joints fitted to those houses are now decades old.
Does council bushfire mapping change gas checks on the hill streets?
It can, because Brisbane City Council's overlay takes in the blocks that back onto the bushland around Mount Coot-tha, so flues, heaters and gas runs there get a harder look.
Who fixes gas heaters and bayonets around this valley?
Our team does, under QBCC No: 15024607, which covers gasfitting alongside plumbing and drainage, so heaters, bayonets and new gas points all sit inside the one licence.
How do I book a gasfitter in The Gap?
Ring (07) 3523 6428, tell us where the smell is strongest and whether anyone is still inside, and we will get a licensed gasfitter out to your The Gap address as fast as we can.
Book Gas Leak Help in The GapLet's sort it today.
Give us a ring on (07) 3523 6428 and explain the problem. We're available 24/7, every The Gap job has zero call-out fees and flat-rate pricing, and we work under QBCC No: 15024607, with same-day when we can.
The emergency plumbing page lists the other right-now jobs we take around the valley.
To claim your $0 call-out fee, call (07) 3523 6428 today.